Learn how to effectively manage conflicts at the workplace! The United Nations Volunteer (UNV) programme together with the Office of the Ombudsman for United Nations Funds and Programmes bring this initiative to raise your awareness, as UN Volunteers, of the informal dispute resolution mechanisms available to you in resolving workplace-related conflicts. 

LEARNING OBJECTIVES

• Who is the Ombudsman and how does the Office of the Ombudsman go about assisting staff and management? 
• What is the work and role of this office? 
• How does it fit into the UN integrated conflict management system? 
• What services it can offer to help you with any work-related concerns?
• Basic communication takeaways to prevent conflict in the workplace.